A multi-stakeholder digital ecosystem perspective for sustainability and resilience of supply chains

A multitude of available digitalization technologies can contribute to the joint sustainability and resilience of supply chains. Evidence of this outcome is derived from various crises including the COVID-19 pandemic and global climate change. Not only are disruptions due to pandemic concerns but are also requirements for mitigation and adaptation to climate change. We investigate the roles of multi-stakeholder digital technologies including the internet of things (IoT), blockchain technology, and cloud computing in this environment. Some of the potentials and challenges are examined. We take a stakeholder theory perspective where multiple stakeholders having varying salience, depending on the concern, can be evaluated across technologies and sustainability, resilience and supply chain dimensions. We seek to provide a framework that links together multi-stakeholder digital technologies, sustainable and resilient supply chain strategies, stakeholder salience and outcomes. This chapter introduces the concepts and relationships with some potential research directions identified for these complex technologies and relationships.